![]() Didn't address my problem even though I filled out their problem request form in detail. And, you can't contact anyone in any way from the company. HUH? And, I don't keep receipts for 5 years. remember my hint ref using a pair of fibers 8-) Consumer routers often don't make any reasonable access point, don't play the dedicated guest and IoT wireless network game at all (even if they do in router mode, or in the context of a consumer Mesh system like Orbi. So they tell you to send these things, but don't reply to the email. Not a secret, I'm coming from a different networking world. Right? Can't reply to the email and of course can't get back in the system. Telling me to provide the serial number and a copy of the purchase receipt. It took two weeks for anyone to get back to me. Every time I tried to create a new account, it said that product is already registered. I could not get into my old account and I could not register in a new account. Once I got connected, my email has changed since I first registered. First you it is difficult to get into their router sign in page. The NETGEAR Nighthawk M5 Mobile Router upgrades your mobile broadband experience with WiFi 6 and incredible 5G blazing speeds. I have had intermittent problems with it, but the problem I have currently is their support. My issue is not resolved and I'm not sure at this point if it ever will. I'm currently paying yearly membership for the canvas that is not working. /rebates/2fnetgear-wbc502-100nas2fp2f35Y-00DB-00001&. After the nightmare with the Netgear and Meural customer service happened to me I read online and it does look like I'm not alone facing the same issue with their customer service, therefore I highly discourage everyone purchasing any Netgear or Meural products. ![]() ![]() At 49.47 including VAT, the WGE101 is less than 2 more. They refused to return money, but were not shy to ask for the credit card information to protect themselves "in case you didn't return the product within 1-10 days" part. So, Netgearās 802.11g wireless bridge is much faster than its older 802.11b product, but amazingly the price difference is negligible. They making false promises and some of the reps sound okay, but then they put incorrect information into the case which creates delays and at this point it seems they do it on purpose. The hold time on the phone was little over 2 hours and you are redirected to India and Philippines and then they mess up all information you provided to them and then you have to call again with corrections and another representative will mess it up more. What should have been simple faulty product replacement under warranty ended up with hours and hours on the phone and numerous cases opened and closed because every representative opens their own case and then someone comes and closes them without your knowledge and consent.
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